At least the following library services are free of charge:
All fees and charges are inclusive of VAT and postage.
| Ordering via HSGswisscovery | ||
| Document via SLSP Courier | CHF 6.- | per document |
| Dispatch by post (Switzerland) | CHF 12.- | per document |
| Copies from an SLSP-Library (incl. HSG and Speicherbibliothek) | CHF 5.- (digital) CHF 7.50 (paper) | per 50 pages |
| Obtaining documents from other libraries (inter-library loan) | ||
| Document from Swiss library | CHF 12.- | per document |
| Document from foreign library (Europe, except for UK) | CHF 24.- | per document |
| Document from foreign library (UK and remaining countries) | CHF 36.- | per document |
| Copies from Swiss library | CHF 5.- (digital) CHF 7.50 (paper) | per 50 pages |
| Copies from foreign library | CHF 8.- (digital) CHF 10.50 (paper) | per 50 pages |
| Additional Fees for Shipping Costs | ||
| Express postal surcharge (Switzerland) | CHF 16.- | each delivery |
| Sales of HSG doctoral theses | ||
| Switzerland (incl. shipping costs) | CHF 39.- | each delivery |
| Abroad (incl. shipping costs) | CHF 53.- | each delivery |
| Printing and photocopying with a smart card or with coin-operated machine | |||
| A4 b/w | CHF 0.10 | A4 coloured | CHF 0.40 |
| A3 b/w | CHF 0.20 | A3 coloured | CHF 0.80 |
| Duplex printing will be charged with twice the amount. | |||
| Overdue fines for loans via HSGswisscovery | |
| 1st reminder | CHF 5.- per item |
| 2nd reminder | + CHF 5.- per item (CHF 10.- in total) |
| 3rd reminder | + CHF 10.- per item (CHF 20.- in total) |
| After the 3rd reminder without a response, the Library reserves the right to purchase the item at the user’s expense. Costs: actual purchasing costs + CHF 80.- admin fee | |
| Special fines | |
| Late return of special loans (e.g. reference copies) for each overdue day | CHF 5.- |
| Opening a barred locker | CHF 10.- |
| Forcing open a padlock | CHF 10.- |
| Registered letter not collected | CHF 6.- each letter |
| Replacement costs for lost items | |
| Damage to a item | Actual repair costs |
| Loss of a item available in bookshops | Actual costs + CHF 80.- admin fee if purchased by the library + any overdue fines |
| Loss of a item that is out of print | CHF 80.- admin fee + any overdue fines + actual reproduction costs (book binding, etc.) |
| Loss of key | CHF 100.- |
| Loss of laptop lock | CHF 100.- |
| Debt recovery and debt recovery costs | at cost |
| At the library | |
| Fees that appear as active in the swisscovery user account can only be paid on site - in the library where they were incurred - by means of cash or card payment. | |
| By invoice | |
| Invoices are sent by SLSP/swisscovery to the e-mail address specified as preferred in the edu-ID (sender noreply@swisscovery.com). This will occur between the 2nd and 15th of each month and will apply to charges that have been incurred more than 30 days in the past. As soon as fees have been invoiced, they are visible in the swisscovery user account as transferred. These can only be paid via invoice and no longer on site. Invoices contain charges from all institutions involved, but information about the charges is provided by the respective institutions. If an invoice remains unpaid for 30 days, a payment reminder for the same amount is sent by e-mail. If this also remains unpaid for 30 days, users will receive a final reminder. If this reminder also remains unpaid, the library will block the user account and inform the user about the further procedure. Legal steps may be taken. Paid, cancelled and fees that remain unpaid after the deadline are listed in the user account with the amount CHF 0.00 as "closed fees". | |
University of St.Gallen
Library / Mediareturn
Dufourstrasse 50
CH-9000 St.Gallen
+41 71 224 22 70
mediareturn@unisg.ch