Fees of the HSG Library | Library University of St.Gallen (HSG)

Ordering via swisscovery
Ordering via SLSP Courier	CHF 6.-	per medium
Dispatch by post (Switzerland)	CHF 12.-	per medium
Copies from an SLSP library (incl. HSG and Speicherbibliothek)	CHF 5.- (digital) CHF 7.50 (paper)	per 50 pages
Ordering media from other libraries (inter-library loan)
Medium from Swiss library	CHF 12.-	per medium
Medium from foreign library (except UK)	CHF 24.-	per medium
Medium from UK and overseas	CHF 36.-	per medium
Copies from Swiss library	CHF 5.- (digital) CHF 7.50 (paper)	per 50 pages
Copies from foreign library	CHF 8.- (digital) CHF 10.50 (paper)	per 50 pages
Additional Fees for shipping costs
Express postal surcharge (Switzerland)	CHF 16.-	each delivery
Sales of HSG doctoral theses
Switzerland (incl. shipping costs)	CHF 39.-	each delivery
Abroad (incl. shipping costs)	CHF 53.-	each delivery

Printing and photocopying
A4 b/w	CHF 0.10	A4 coloured	CHF 0.40
A3 b/w	CHF 0.20	A3 coloured	CHF 0.80
Duplex printing will be charged with twice the amount.

Overdue fines for loans via HSGswisscovery
1st reminder	CHF 5.- per medium
2nd reminder	+ CHF 5.- per medium (CHF 10.- in total)
3rd reminder	+ CHF 10.- per medium (CHF 20.- in total)
After the 3rd reminder without a response, the HSG Library reserves the right to purchase the item at the user’s expense. Costs: see replacement costs
Special fines
Late return of special loans (e.g. reference copies)	CHF 5.- per medium and overdue day
Opening a barred locker	CHF 10.-
Forcing open a padlock	CHF 10.-
Registered letter not collected	CHF 6.- each letter
Replacement costs
Damage to a medium	Actual repair costs
Loss of a medium available in bookshops	Actual costs + CHF 30.- admin fee + any overdue fines
Loss of a medium that is out of print	min. CHF 80.- admin fee + any overdue fines
The procurement of replacement media is carried out exclusively by the HSG Library.

At the library
Fees that appear as active in the swisscovery user account can only be paid on site - in the library where they were incurred - by means of cash or card payment.
By invoice
Invoices are sent by SLSP/swisscovery to the e-mail address specified as preferred in the edu-ID (sender noreply@swisscovery.com). This will occur between the 2nd and 15th of each month and will apply to charges that have been incurred more than 30 days in the past. As soon as fees have been invoiced, they are visible in the swisscovery user account as transferred. These can only be paid via invoice and no longer on site. Invoices contain charges from all institutions involved. Information about the charges is provided by the respective institutions. If an invoice remains unpaid for 30 days, a payment reminder for the same amount is sent by e-mail. If this also remains unpaid for 30 days, users will receive a final reminder. If this reminder remains unpaid, the library will block the user account and inform the user about the further procedure. Legal steps may be taken. The status "closed" in the swisscovery user account can have various meanings: The fee has been paid, the fee has been transferred back to the library for debt collection or the fee was written off/cancelled by the library.