Fees of the HSG Library

Free services of the HSG Library:

At least the following library services are free of charge:

  • Library lending facilities for people living or studying in Switzerland
  • Guided tours, presentations of the HSG Library services
  • Reservations
  • Reminders after the borrowing period has expired   
  • Recalls of reserved documents
  • Usage of Library research PCs
  • Reserved carrels for PhD students and Master's students (thesis) to work
  • Lockers for a week
  • Shipment of documents from the HSG storage facility to the HSG Library
  • Shipment of documents to and from the Hauptpost Library

All fees and charges are inclusive of VAT and postage.

Fees of the HSG Library:



Obtaining documents

 Ordering via HSGswisscovery
 Document via SLSP Courier CHF 6.- per document
 Dispatch by post (Switzerland) CHF 12.- per document
 Copies from an SLSP-Library
(incl. HSG and Speicherbibliothek)
CHF 5.- (digital)
CHF 7.50 (paper)
per 50 pages
 Obtaining documents from other libraries (inter-library loan) 
 Document from Swiss library CHF 12.- per document
 Document from foreign library (Europe, except for UK) CHF 24.- per document 
 Document from foreign library (UK and remaining countries) CHF 36.- per document
 Copies from Swiss library CHF 5.- (digital)
CHF 7.50 (paper)
per 50 pages
 Copies from foreign library CHF 8.- (digital)
CHF 10.50 (paper)
per 50 pages
 Additional Fees for Shipping Costs
 Express postal surcharge (Switzerland) CHF 16.- each delivery
 Sales of HSG doctoral theses
 Switzerland (incl. shipping costs) CHF 39.- each delivery
 Abroad (incl. shipping costs) CHF 53.- each delivery


General services

 Printing and photocopying with a smart card or with coin-operated machine
 A4 b/w CHF 0.10  A4 coloured CHF 0.40
 A3 b/w CHF 0.20  A3 coloured CHF 0.80
Duplex printing will be charged with twice the amount.


Overdue fines / replacement costs

Overdue fines for loans via HSGswisscovery
1st reminder CHF 5.- per item 
2nd reminder + CHF 5.- per item (CHF 10.- in total)
3rd reminder + CHF 10.- per item (CHF 20.- in total)
After the 3rd reminder without a response, the Library reserves the right to purchase the item at the user’s expense. Costs: actual purchasing costs + CHF 80.- admin fee
Special fines
Late return of special loans (e.g. reference copies)
for each overdue day
CHF 5.-
Opening a barred locker CHF 10.-
Forcing open a padlock CHF 10.-
Registered letter not collected CHF 6.- each letter 
Replacement costs for lost items
Damage to a item Actual repair costs
Loss of a item available in bookshops Actual costs
+ CHF 80.- admin fee if purchased by the library
+ any overdue fines
Loss of a item that is out of print CHF 80.- admin fee
+ any overdue fines
+ actual reproduction costs (book binding, etc.)
Loss of key CHF 100.-
Loss of laptop lock CHF 100.- 
Debt recovery and debt recovery costs at cost


Settlement of outstanding fees

At the library
Fees that appear as active in the swisscovery user account can only be paid on site - in the library where they were incurred - by means of cash or card payment.
By invoice
Invoices are sent by SLSP/swisscovery to the e-mail address specified as preferred in the edu-ID (sender This will occur between the 2nd and 15th of each month and will apply to charges that have been incurred more than 30 days in the past.

As soon as fees have been invoiced, they are visible in the swisscovery user account as transferred. These can only be paid via invoice and no longer on site.

Invoices contain charges from all institutions involved, but information about the charges is provided by the respective institutions.

If an invoice remains unpaid for 30 days, a payment reminder for the same amount is sent by e-mail. If this also remains unpaid for 30 days, users will receive a final reminder. If this reminder also remains unpaid, the library will block the user account and inform the user about the further procedure. Legal steps may be taken.

Paid, cancelled and fees that remain unpaid after the deadline are listed in the user account with the amount CHF 0.00 as "closed fees".

Further Links

Contact Mediareturn

University of St.Gallen
Library / Mediareturn
Dufourstrasse 50
CH-9000 St.Gallen
+41 71 224 22 70