Frequently Asked Questions FAQ

The HSG library is a public library and is open to all.
Here you can find information about registering and borrowing.

Reservations and orders can be canceled via your library account.

Once postal or courier orders have been fulfilled, they can no longer be canceled. The costs of CHF 12.- or CHF 6.-  will be charged to your library account.

The delivery costs of CHF 6.- for an item ordered by courier will also be charged if the item is not picked up.

Media ordered via swisscovery by SLSP courier can also be returned by courier. The transfer slip, which is enclosed in the book when it is picked up, must be presented upon return. This service costs CHF 6.- per document for both transport routes.
Further information on the ordering process can be found here.

HSG media can be ordered and returned free of charge to the Hauptpost Library. In order to avoid costs for overdue notifications, at least two days must be included in the loan period for the return transportation. Only physical returns are possible at the Hauptpost library, but the item remains on loan on the user account until it arrives at the HSG Library.
Further information on the ordering process can be found here.

Yes. You can return media by mail (address: Universität St. Gallen, Bibliothek, Dufourstr. 50, 9000 St. Gallen). The valid date of return is the day the books actually arrive at the library. The user will be responsible for any overdue returns, damages, or lost documents.
Please check the borrowing regulations.

Documents with location 'Speicherbibliothek' are not in the open stacks area and must be ordered via HSGswisscovery. Delivery ot the HSG Library is free of charge and takes 2-3 working days (Mon-Fri). You will receive a pick-up notification by e-mail. Please note that there is no courier service on Saturdays.
More information about the courier service can be found here.

You will find all information on our loan periods in the borrowing regulations.

Yes, borrowed documents that are not reserved and have not yet reached the maximum loan period can be manually renewed via the library account. However, a manual renewal is not necessary since the period is automatically extended by 28 days after the 28-day loan period has expired (if the document has not been reserved).
The maximum loan period is 168 days (= 6 times 28 days).
The borrowing regulations can be found here.