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Platforms and IT tools

When starting your studies, you will have access to various digital platforms and tools. The most important portals and tools are presented here.

First connection & IT support

A personal HSG user account will be set up for you before you start your studies. This account will allow you to access the university's digital services and applications. In order to access it you will receive the login details and instructions on how to proceed in your Compass mailbox. You will first need to set up the Multi-Factor Authentification (MFA) and then to change your initial password.

If you have any questions regarding the HSG user account, please contact the PC tutors.

Your HSG user account is linked to a personal email address. Your HSG email address is firstname.lastname[at]student.unisg.ch. Since the email address is used for official communication purposes, the students are obliged to check their mailbox regularly. The email address also serves as a login to Microsoft 365 and the university's other digital services.

 

Tutorials:

Login Microsoft 365 and Outlook for Web

Email set-up on your private device

Calendar export

 

Quick links (HSG login required):

Outlook Webmail

Detailed instructions for access via web

Setup of the local mail client

Redirecting your emails

When you arrive at the university campus, it is recommended that you use the university's protected WiFi network. To do this, you need to connect your device to the eduroam network using your HSG email address and the HSG password.

 

Tutorial:

WiFi Set-up

 

Quick link (HSG login required):

WiFi networks of the University

Your main point of contact for IT related questions is the PC tutors. PC tutors are IT interested students who offer IT support to other students.

If you have questions about IT topics, the information and numerous instructions in the knowledge database (HSG login required) will help you. If you have not found a solution, the PC tutors are available to you during the semester in their office (01-U207; every Mo-Fr 10:00-18:00) or at their desk in the library (Mo-Fr 12:00-18:00). You can also send them an email.

 

Tutorial:

Introduction

 

Quick links (HSG login required):

Accounts and passwords

Knowledge database

Where to get information about your studies

You can manage the most important administrative matters via Compass, including semester registration, course selection (Bidding) and exam deregistration. In addition, documents relevant to your studies, such as your grade transcripts or semester invoice, will be sent directly to your Compass mailbox if you have agreed to electronic delivery.

 

Tutorial:

Compass und StudentWeb

 

Quick links (HSG login required):

Compass

Known error messages in Compass

StudyNet is more than just a platform with learning content, slides and other lecture material. It represents the HSG’s virtual teaching environment and supports innovative digital learning formats. Through StudyNet, you can attend lectures and courses that take place online via Zoom.

 

Tutorials:

StudyNet

Zoom

 

Quick links (HSG login required):

StudyNet

Known error message from StudyNet

Overview of the most important platforms at the HSG

StudentWeb is a password-protected portal for students. The portal features news concerning your studies, additional information about the exams and theses as well as the study and exchange programmes.

 

Tutorial:

Compass and StudentWeb

 

Quick link (HSG login required):

StudentWeb

Study at home and on the road

With your HSG user account, you can use a variety of applications from Office 365, including Word, PowerPoint and Excel. MS Teams also gives you access to Microsoft's central collaboration platform. In order to use Microsoft 365, the one-time setup of Multi-Factor Authentication (MFA) is required.

 

Tutorials:

Microsoft 365

MS Teams

 

Quick links (HSG login required):

Microsoft 365: Office

Instructions Microsoft 365

Information about MS Teams

MFA set-up

MFA settings

The library with its numerous databases is the university's central knowledge storehouse. The HSG is part of swisscovery, the Swiss-wide network of academic libraries.

In order to be able to access our complete offer, including e-books and electronic journals, from outside the university network, you need a so-called Virtual Private Networking, or VPN in short.

 

Tutorial:

Library and VPN

 

Quick links (HSG login required):

Online search of the library

Information on reasearch as well as the services of the library

Installation of VPN Cisco Anyconnect

Step-by-step-instructions for installing the VPN

Common error messages during installation of the VPN

Thanks to SWITCHconnect, you can access the internet free of charge in all Swiss universities. You can also access the internet free of charge at Swiss railway stations and many other hotspots. To do this, you first have to register a SWITCH edu-ID and then link it to your HSG user account.

 

Tutorial:

SWITCH edu-ID

 

Quick link (HSG login required):

More information on the SWITCH edu-ID

Tutorials:

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Password letter and password change

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WiFi set-up

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Microsoft 365

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Email set-up on your private device

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Library and VPN

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Printing on campus

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