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Why MSC

You focus on customers. You are a future executive. You consider theory in conjunction with practice to be important.

Students working in a group.

Nowadays, customer-focused management is a prerequisite for success. With the customer value approach that we have developed, we face this challenge in an innovative way. Customer value is the perceived value of customers for the process of cooperation and a provider’s products and/or services.

Multidisciplinary education
Our customer value approach is based on a multidisciplinary type of education in the end-customer-oriented fields of marketing, communication and services in conjunction with practically relevant application projects.

Six reasons for the MSC
Besides our competence in customer-oriented disciplines, we can give you six reasons why you would like to become an MSC student. The MSC offers

  • a great deal of diversity: it is the Master’s programme with most institutes under one umbrella; 
  • a great deal of freedom when it comes to selecting the courses you have to attend; 
  • possibilities of specialisation; 
  • interactive lectures; 
  • very strong links between students and institutes;
  • a varied student mix.

Join up: the MSC Master will empower you for the future.

Further information

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Contact

Prof. Dr. Pietro Beritelli
Executive Director Marketing, Services and Communication Management

Phone: +41 (0)71 224 25 25
  |  
E-Mail: 
Fax: +41 (0)71 224 25 36